How Moistrad Works

Learn how to bid, win, and save up to 90% on retail prices. It's easy!

1

Browse & Find

Explore thousands of items from top retailers. Use our search and filters to find exactly what you're looking for.

2

Bid & Win

Place your bids on items you love. Set a maximum bid and our system will automatically bid for you up to your limit.

3

Pay & Schedule

When you win, pay for your item and schedule a pickup time that works for you. We accept all major payment methods.

4

Pick Up

Visit our facility and we'll bring your items right to your vehicle. Curbside pickup makes it quick and easy.

5

7-Day Returns

Not satisfied? Return your item within 7 days for a full refund. No questions asked.

Frequently Asked Questions

Got questions? We've got answers.

How do I place a bid?

Simply find an item you like, enter your maximum bid amount, and click "Place Bid". Our system will automatically bid for you in increments up to your maximum.

What is a buyer's premium?

A buyer's premium is a percentage added to the winning bid. This covers auction fees and is standard in the industry. Our buyer's premium is typically 15%.

How long do I have to pick up my items?

You have 7 days from the auction close date to pick up your items. After that, storage fees may apply.

Can I return items?

Yes! We offer a 7-day return policy. If you're not satisfied with your purchase, bring it back for a full refund.

What payment methods do you accept?

We accept all major credit cards, debit cards, and PayPal. Payment is due immediately when you win an auction.